Hi, i have active "All Extensions - 12 Months" subscription but can not download "CommentBox PRO"
#1318
Posted in ‘CommentBox’
Can not download pro version
Latest post by Lefteris Kavadas on Saturday, 01 March 2025 11:57 EET
Friday, 28 February 2025 10:22 EET
Bernard Toplak, Exabyte
Saturday, 01 March 2025 11:57 EET
Lefteris Kavadas
Hi Bernard,
Thank you for reaching out!
The “All Extensions - 12 Months” subscription you purchased originally included Route 66 PRO, Showtime Image Gallery and Econa but did not include CommentBox PRO, as it was introduced after your purchase. Normally, new extensions added after a subscription starts are not included.
However, as a valued customer, we truly appreciate your support. As a gesture of goodwill, we’ve granted you access to CommentBox PRO. You should now be able to download it from your account.
If you have any questions or need assistance, feel free to reach out!
Best regards
Note: An active subscription is required in order to get support for our paid extensions. For our free extensions, if you don't have an account, register and then submit your support request. In case you just want to ask a question, you can also use the contact form .
