Everything was fine until around 2 weeks ago, that a JPG bigger than 800k always results in upload failure. It seems to be related to Joomla! system requirements plus ：PHP GD Image library for resizing images. Now I've to use PNG format instead, which is actually larger than the JPG file but upload ok.
#1060
Posted in ‘Showtime Image Gallery’
Cannot upload JPG over 800k
Latest post by Lefteris Kavadas on Friday, 04 August 2023 15:15 EEST
Saturday, 10 June 2023 18:28 EEST
Chan Yat Yung
Monday, 12 June 2023 12:42 EEST
Lefteris Kavadas
Hi Chan,
Showtime has no limits when uploading or processing images, but web servers do. This sounds like a memory limit issue to me.
If you have access to your server try to increase the following php.ini values:
If you don't have access to php.ini file ask your hosting company to increase those values for you.
You can see the actual values of your those settings in your Joomla administration area under "System" -> "System Information" -> "PHP Information".
Please let me know if that helps.
Regards
Showtime has no limits when uploading or processing images, but web servers do. This sounds like a memory limit issue to me.
If you have access to your server try to increase the following php.ini values:
memory_limit upload_max_filesize post_max_size
If you don't have access to php.ini file ask your hosting company to increase those values for you.
You can see the actual values of your those settings in your Joomla administration area under "System" -> "System Information" -> "PHP Information".
Please let me know if that helps.
Regards
Monday, 12 June 2023 14:19 EEST
Chan Yat Yung
My memory limit is 3000m
upload max file size is 60m
post max size is also 60m
The problem did not occur before, just recently, and ONLY with showtime gallery, and ONLY with JPG format.
The error message was Error: Upload failure reason unknown
The picture uploaded just show a white screen with "upload failed"
http://www.rsw.com.hk/showtime1.jpg
http://www.rsw.com.hk/showtime2.jpg
upload max file size is 60m
post max size is also 60m
The problem did not occur before, just recently, and ONLY with showtime gallery, and ONLY with JPG format.
The error message was Error: Upload failure reason unknown
The picture uploaded just show a white screen with "upload failed"
http://www.rsw.com.hk/showtime1.jpg
http://www.rsw.com.hk/showtime2.jpg
Monday, 12 June 2023 16:25 EEST
Lefteris Kavadas
Hi Chan,
If you updated your PHP version recently make sure that PHP GD is enabled.
If it is enabled, please create a new private ticket and provide administrator credentials so I can have a look.
If you can provide FTP access too, that would be great.
Regards
If you updated your PHP version recently make sure that PHP GD is enabled.
If it is enabled, please create a new private ticket and provide administrator credentials so I can have a look.
If you can provide FTP access too, that would be great.
Regards
Tuesday, 01 August 2023 15:42 EEST
Chan Yat Yung
Hello,
The following message was answered by our web server support department:
The GD library is compiled with PHP by default. All scripts that require the library should be able to use it. You can see other PHP-related technical information for your account in the hosting Control Panel (http://kcra.org.hk/cp/) -> System Information section.
Best Regards,
The following message was answered by our web server support department:
The GD library is compiled with PHP by default. All scripts that require the library should be able to use it. You can see other PHP-related technical information for your account in the hosting Control Panel (http://kcra.org.hk/cp/) -> System Information section.
Best Regards,
Thursday, 03 August 2023 09:46 EEST
Chan Yat Yung
Hello,
Today I did the test again, and I can upload more than 10MB Jpg, I don't know what went wrong before, and why it's back to normal now.
Thank you for your help.
Today I did the test again, and I can upload more than 10MB Jpg, I don't know what went wrong before, and why it's back to normal now.
Thank you for your help.
Friday, 04 August 2023 15:15 EEST
Lefteris Kavadas
You are welcome.
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