#714 Posted in ‘Showtime Image Gallery’

Error: XHR returned response code 500

Latest post by Lefteris Kavadas on Wednesday, 05 May 2021 12:46 EEST

Friday, 30 April 2021 11:47 EEST

Ton van der Helm
 Hello Lefteris,
I get an Error: XHR returned response code 500 when I trie to upload an image.
I've saved this file under a different name and the problem stays.
Do you have a solution for this?
Thanks!
Greetings, Ton

Sunday, 02 May 2021 13:15 EEST

Lefteris Kavadas
Hi Ton,

Is there something special with the specific file? Otherwise, if this occurs with all images this might be a server setup issue.
Please take look at https://www.firecoders.com/help-desk/showtime-image-gallery/Ticket/631:error-500-layout-default-not-found
If this does not help, please create a new private ticket and provide administrator credentials so I can have a look.

Regards

Wednesday, 05 May 2021 10:20 EEST

Ton van der Helm
Hello Lefteris,
I've renamed a few files but only with these files I have this upload problem.
So for now I think it's oké.
When I encounter this again I will get back to you.
Thanks!
Greetings, Ton

Wednesday, 05 May 2021 10:51 EEST

Lefteris Kavadas
So is this related with the filename?
In any case please let me know if you need more help.

Regards

Wednesday, 05 May 2021 11:07 EEST

Ton van der Helm
No, it's not the filename.
I can't figure out what it is but I will test again when this project is almost finished.
My client is a bit in a hurry, so I can't test it right now, sorry.
Thanks!

Wednesday, 05 May 2021 12:46 EEST

Lefteris Kavadas
No worries, let me know when you have time.
Thank you for your feedback.

Regards

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