The Gallery Custom Field is suddenly empty although the galleries are displayed and are shown in the component. But when I access the field in the article direct there are no images. why?
#804
Posted in ‘Showtime Image Gallery’
The Gallery Custom Field is suddenly empty
Latest post by Lefteris Kavadas on Thursday, 16 December 2021 18:29 EET
Wednesday, 15 December 2021 14:52 EET
webfeuer - Mag. Bauer
Wednesday, 15 December 2021 14:58 EET
webfeuer - Mag. Bauer
ah, I think it has to do with yootheme automatically converting all images to webp, that's why they could not be displayed in the field.
I also had to manually allow access to administrator/components/com_showtime in admin tools
I also had to manually allow access to administrator/components/com_showtime in admin tools
Thursday, 16 December 2021 10:47 EET
Lefteris Kavadas
Hi Mag,
Can you please provide more details? Have you resolved the issue?
Does the issue occurs only in front-end?
If there is something we can do please let me know.
Regards
Can you please provide more details? Have you resolved the issue?
Does the issue occurs only in front-end?
If there is something we can do please let me know.
Regards
Thursday, 16 December 2021 11:09 EET
webfeuer - Mag. Bauer
no, it only happened in the backend. the galleries were there and also visible in the component. but not when I access the article in the backend and access the showtime custom field. I deactivated the webp setting in yootheme and allowed access to administrator/components/com_showtime in admin tools and now everything works again
Thursday, 16 December 2021 18:29 EET
Lefteris Kavadas
I don't think that the Yootheme change has to do with that. I guess that Yootheme converts images to WebP for front-end only. So probably this has to do with admin tools.
In any case, I am glad that everything works fine now.
Please let me know if you face any other issues.
Regards
In any case, I am glad that everything works fine now.
Please let me know if you face any other issues.
Regards
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