#90 Posted in ‘Showtime Image Gallery’

can't upload images on j3.6.5

Latest post by Ran Elkobi on Saturday, 02 December 2017 17:34 EET

Thursday, 30 November 2017 00:48 EET

Ran Elkobi
 Hi,
The gallery works fine on j3.8.2 with php7+, but I can't add images on j3.6.5 with php 5+. There is no drag&drop and when I click on add images, nothing happen.

Please advise.
Thanks,
Ran

Thursday, 30 November 2017 13:07 EET

Lefteris Kavadas
Hi,

When Showtime Image Gallery was released the latest Joomla version was 3.7.3 . We tested with this version, not older versions. However, the changes should be minimal.

Does the issue occur in all browsers? Would it be possible to create a new private ticket with administrator access to the site with the issue so we can have a look?

Regards

Friday, 01 December 2017 01:36 EET

Lefteris Kavadas
The issue is caused by some changes to the Joomla API from version 3.6 to 3.7.

We do not plan to support version Joomla 3.6 as this is two major versions behind the current stable.

Updating to Joomla 3.7.5 ( or even better 3.8.2 ) will solve the upload issue.

Regards

Saturday, 02 December 2017 17:34 EET

Ran Elkobi
Thanks for your reply. It's fine, I just wanted to use it on a site which it's about to be upgrade soon to j3.8.x

Kind Regards,
Ran

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